Privacy policy

PRIVACY POLICY

Last updated: 16 February 2026

Silver Lining (“we”, “us”, “our”) is committed to protecting your personal data and handling it responsibly and transparently.

This Privacy Policy explains how we collect, use, store and share personal information when you:

  • Visit our website

  • Make a booking

  • Attend an appointment

  • Complete a consent form

  • Contact us

We are the data controller for the purposes of the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

Our details:

Silver Lining Piercing and Jewellery LTD.

14 Queens Arcade, Leeds, LS1 6LF

And 

32 Beulah Street, Harrogate, HG1 1QH


Silver Lining Piercing Huddersfield

3 Market Avenue, Huddersfield, HD1 2BB


Silver Lining Piercing York

37 Fossgate, York, YO1 9TF


Silver Lining Piercing Sheff
22 Chapel Walk, Sheffield, S1 2PD


Silver Lining Piercing Nottingham

7-9 Hounds Gate, Nottingham, NG1 7AA

UNITED KINGDOM

E-mail: silverliningpiercing@gmail.com



ICO registration number silver lining York Ltd:-00012931534

ICO registration number silver lining Sheff  Ltd:-:00012931537

ICO registration number silver lining huddersfield Ltd:-00012931547

ICO registration number silver lining nottingham Ltd:-00010476209







 


 

INFORMATION WE COLLECT

1. Website Visitors

When you visit our Shopify-hosted website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and time spent on site

  • Cookie and analytics data

This information is used to operate and improve the website.

 


 

2. Booking Information (Setmore)

When you book an appointment via our booking system (silverliningstore.setmore.com), we collect:

  • Full name

  • Email address

  • Telephone number

  • Appointment details

  • Payment confirmation

Payments are processed securely via Stripe. We do not store full card details.

 


 

3. In-Studio Consent Forms (CognitoForms)

When you attend your appointment, we collect additional information via digital consent forms, including:

  • Full name

  • Date of birth

  • Address

  • Contact details

  • Emergency contact details (where applicable)

  • Identification details (for age verification)

  • Parental consent information (for minors)

  • Relevant medical history and health information

Health information is collected solely for the purpose of providing safe piercing services.

 


 


SPECIAL CATEGORY DATA (HEALTH INFORMATION)

Medical information disclosed on consent forms is considered “special category data” under UK GDPR.

We process this data:

  • To ensure the safety and suitability of piercing procedures

  • To meet health and safety obligations

  • To comply with insurance requirements

  • To protect your vital interests

Access to this data is restricted to authorised staff only.

 


 

LAWFUL BASIS FOR PROCESSING

We rely on the following lawful bases:

Contract
To process bookings and provide piercing services.

Legal Obligation
To comply with age verification, safeguarding, tax, insurance and health regulations.

Legitimate Interests
To operate and improve our business, prevent fraud, and maintain security.

Consent
Where required, for example marketing communications or optional use of photographs.

For health data, we rely on Article 9 UK GDPR provisions relating to health and safety and, where applicable, explicit consent.

 


 


HOW WE USE YOUR INFORMATION

We use personal data to:

  • Process and manage bookings

  • Provide piercing services safely

  • Verify age and parental consent

  • Maintain accurate service records

  • Communicate regarding appointments

  • Respond to enquiries

  • Comply with legal and insurance obligations

  • Prevent fraud and misuse

We do not sell personal data.

 


 

SHARING YOUR INFORMATION

We share personal data only where necessary, including with:

  • Shopify (website hosting)

  • Setmore (booking platform)

  • Stripe (payment processing)

  • CognitoForms (digital consent forms)

  • Professional advisers (where legally required)

  • Law enforcement or regulators where required by law

Each processor operates under its own privacy and security standards.

 


 

INTERNATIONAL TRANSFERS

Some of our service providers may process data outside the United Kingdom. Where this occurs, appropriate safeguards such as Standard Contractual Clauses or adequacy decisions are used in accordance with UK GDPR requirements.

 


 

DATA RETENTION

We retain personal data only as long as necessary, including:

  • Booking records for administrative and accounting purposes

  • Consent forms and identification records for legal, insurance and safeguarding requirements

  • Incident records where applicable

Retention periods are determined in accordance with legal obligations, insurance requirements and regulatory guidance.

 


 

CHILDREN AND MINORS

We provide piercing services to individuals under 18 only with appropriate parental consent and valid identification.

We do not knowingly collect personal data from children without required parental consent.

Parents or guardians may contact us to request information or deletion where legally permissible.

 


 

YOUR RIGHTS

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of data where legally permissible

  • Request restriction of processing

  • Object to certain types of processing

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website:https://ico.org.uk

We will respond to requests within one month.

To exercise your rights, contact us at:
silverliningpiercing@gmail.com

 


 

COOKIES

Our website may use cookies for:

  • Essential site functionality

  • Analytics

  • Security

Where required by law, you will be provided with options to manage cookie preferences.

 


 

DATA SECURITY

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse or alteration.

Access to sensitive data is restricted to authorised personnel only.

 


 

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page and the “Last updated” date will be revised accordingly.

e revised accordingly.

 

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